Privacy Policy

We collect information you provide when contacting us for toll guidance, subscribing to updates, or sharing travel experiences. This includes email addresses, travel dates, vehicle information, and voluntary feedback about your Bulgarian highway experiences. We also collect technical data like IP addresses, browser types, and site usage patterns to improve our service quality and user experience.

Your information helps us provide personalized Bulgarian toll guidance, send relevant updates about highway regulations, and improve our tourist resources. We use contact details to respond to inquiries, share important vignette policy changes, and provide customer support. Travel information helps us offer route-specific advice and duration recommendations tailored to your Bulgarian itinerary.

Personal information is stored securely on protected servers with encryption and access controls. We retain contact information for active communication and service improvement purposes. Travel-related data is anonymized for statistical analysis after your trip completion. All storage complies with European data protection standards and Bulgarian information security regulations.

You have the right to access, correct, or delete your personal information at any time. You can unsubscribe from communications, request data portability, or object to certain processing activities. Contact us using the information provided to exercise these rights. We respond to all legitimate requests within 30 days and provide clear confirmation of actions taken.

We may share limited information with Bulgarian highway authorities for verification purposes and with mapping services to provide accurate route guidance. Travel photos and experiences may be shared publicly with your explicit consent. We never sell personal information to third parties and only work with partners who maintain similar privacy standards.

We implement industry-standard security measures including SSL encryption, secure data transmission, and regular security audits. Access to personal information is restricted to authorized personnel only. We maintain backup systems and incident response procedures to protect against data loss or unauthorized access. All security measures are regularly updated to address emerging threats.

Our services are designed for adult travelers and we do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately for assistance.

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or prominent site notices. Continued use of our services after updates indicates acceptance of revised terms. We encourage regular review of this policy to stay informed about how we protect your information.